Swim Chem provides the best available water chemistry service for algae and bacteria control. We also balance the water within generally accepted swimming pool industry standards. We do not empty the baskets, clean the filter or the pool on our basic chemical service. Those items are left up to the homeowner. With today's technology they require minimal effort in most cases. For those interested in more than the "basic" service, please call our office and speak to a customer service representative regarding our other services.
Swim Chem will visit each pool once per week during the months of March through October. From November through February, we will visit the pools once every other week. Each pool is put into an existing route and will be serviced on the same day each scheduled week. The only exceptions to this scheduling is during the weeks of Thanksgiving, Christmas, and New Years. During those weeks, your pool may be serviced on a different day, but all pools scheduled for service will receive service that week. We do work on all summer holidays, such as Memorial Day, Labor Day, and Fourth of July, so all pools scheduled will be serviced.
Our prices are based on year-round service. We do not take "summer-only" or "short term" accounts. Our monthly rate of $47.00 is also based on a year round average and accounts for the fact that we make less visits in the winter, therefore our monthly rate remains the same year round. In addition to our monthly rate, we have an annual conditioning fee of $25 that is charged to all customers on their August statement. This fee does not get charged to new pools in the calendar year that they begin service.
There are no hidden fees or charges associated with our services. All of our services include all chemicals needed for algae and bacteria control and to maintain the water within generally accepted standards. If the pool is drained or severely overflowed there are additional fees to re-balance the water. Our service does not include regular use of a stain and scale inhibitor, but they are available upon request for an additional charge. We do, however, recommend the use of a stain and scale inhibitor on a regular basis.